Frequently Asked Questions

Answers to the questions we get asked the most.


What does TRIBAL do?

TRIBAL uses strategic storytelling to enable and enhance meaningful relationships and serve as on-ramps to practical resources for hope, help and purpose. 

How is TRIBAL different from what we have?

Tribal is much more than a workplace communication tool.  Tribal is all about connecting people, on a personal level, through storytelling.  There are many solutions on the market that advertise their ability to promote and support employee engagement and organizational culture, but their foundational goals involve driving employee efficiency.  Platform features are designed to help employees work smarter and get the job done more efficiently, but they don’t support creating a culture 

Tribal’s foundational goal is relationship-building through storytelling, fostering the development of an organizational culture built on shared experiences. 

Why do we need TRIBAL?

An organization’s culture is a primary contributor to overall success, along with strategy and leadership. Studies show employees stay where they are if they find the work to be meaningful, and if they feel connected to their teams. As organizations change and grow, preserving this valuable culture can be challenging.  Tribal gives employees across the organization a way to connect on a personal level. 

Why TRIBAL instead of LinkedIN?

TRIBAL is for leaders who want to build up their Tribes and for people who want to enjoy more authentic community. 

LinkedIn is for self-promotion, recruiters, job seekers and sales. 


Why TRIBAL instead of Facebook?

There are plenty of reasons why having a Facebook Group just won’t suffice when it comes to obtaining your strategic objective of a strong and resilient community.

  • Sheer level of noise on Facebook.
  • Facebook algorithms – they do not care about you and your group. If people fall away from your group, they will no longer see the notifications from your group pop up in their feed.
How does TRIBAL work?

Members log into their tribe by entering their email, and selecting a unique password.  From there they can navigate to their profile page and personalize their accounts by:

  • Uploading a profile picture
  • Adding additional information about themselves such as an email or phone number
  • Selecting their interests to determine the kinds of stories they’ll see
  • Selecting what notifications they would like to receive

The home page will always display featured stories, either from members of their own organization for premium content from TRIBAL aligned to their selected interests.  This is also where employees will find relevant organizational announcements, discussion questions, games, and other items of interest.

Any member of a tribe can create and share personal stories and post announcements through TRIBAL as well.

What kind of customer support does TRIBAL provide?

Team members can access a detailed, easy to follow user guide that walks them through every TRIBAL function.  

To report a bug, suggest an enhancement, or simply ask a question of our customer service and development team members, simply shake your mobile device.  Select the function you need from the screen that displays, and type in your question or need.

How does TRIBAL determine what content is shown to me?

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